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Articles

  • WorkSmart Start Settings

    Overview Under WorkSmart preferences, you can set up the automatic launch at system startup. Also, you can configure WorkSmart to automatically sign in on launch and start tracking on sign in if requi...

  • WorkSmart is Stopped but With Background Network Activity

    Overview Although WorkSmart is stopped, while reviewing network activity or WorkSmart logs, you can find that there are still APIs being called from WorkSmart. This is expected and WorkSmart is workin...

  • Disabling Rear-Facing Webcam on Microsoft Surface Devices

    Overview When working on a Microsoft Surface device, WorkSmart uses the front-facing camera for the webcam test from the settings menu. However, when taking webcam shots for timecards, WorkSmart uses ...

  • "Missing Browser plugin" Category on Dashboard

    Overview While tracking time with WorkSmart and using Google Chrome , you may notice that while reviewing your top activities in the Crossover dashboard you have a top category called Missing Browser ...

  • WorkSmart Closes After Launch on Windows 10 Home Edition

    Overview After installing the latest WorkSmart version available for Windows 10 successfully, you may find that after launching the application it closes itself if your operating system is Windows 10 ...

  • WorkSmart Closes After Launch on macOS

    Overview WorkSmart application closes immediately after launching it on macOS if there are any issues while trying to retrieve the available webcams. This problem is usually generated by external webc...

  • WorkSmart Hangs on Updating to Latest Version

    Overview While trying to launch WorkSmart, you may find out that the application hangs and the following message is displayed: Updating WorkSmart to latest version. You won't be able to start WorkSmar...

  • WorkSmart Not Retrieving URL in Chrome

    Overview While tracking time with WorkSmart and using Google Chrome, you may notice that while reviewing your top activities in the Crossover dashboard you have only the process name identified, which...

  • WorkSmart Network Errors

    Overview WorkSmart fails to upload timecards if you have connection issues, as a result, you will find out that although you are tracking time, the timecards are not being uploaded and you can't revie...

  • Working on a Mobile Device

    Overview It's not possible for partners to install WorkSmart on phones or other mobile devices. Although it's not possible to track time while working on a mobile device, you should discuss this scena...